More Information

With Chewy, no one pet-parents alone.We’re here to stick by your side through the highs, lows and in-betweens of pet parenthood, with everything you and your pet need for a happy and healthy life. At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
Real pet experts are here for you 24/7—we’re just a call, chat, email or social media message away. We’ll help you find everything your pet will love at prices you’ll love.
Plus, we have a 100% Satisfaction Guaranteed Policy on every order. So, if your picky feline isn’t loving their new bed, you can return it or replace it. Making your pet happy has never been easier.

At Chewy, pets are the center of our universe. We wake up excited to find ways to make them happy and to make pet parenting easier for you.
We create products they’ll love, find and offer trusted brands you’ll feel good about and deliver it all right to your door. That means less time at the store and more time giving belly rubs.
Happy customers are always our #1 priority. We’ve even expanded to serve Canadian pet parents in Ontario, with more regions coming soon. Pets are family and when you shop with Chewy, you become a part of ours.

The Chewy Promo FAQs

Do you ship internationally?
Yes -- customers can place orders on Chewy.com, which currently ships to the contiguous US, or on Chewy.com/ca, which currently ships to Southern Ontario, including Toronto, Hamilton, Niagara, Ottawa, Sudbury, and North Bay areas (postal codes starting with L,M,N, and K).

How much is shipping?
Orders over $49 ship free! All other orders ship for a flat rate of $4.95.If you have a coupon, it can be used to partially offset the shipping costs.

I received a promotion code. How do l apply it?
Applying a promotion code is simple! At Checkout, simply type the code into the box that says “Promo Code.” Then, click the button that says “Apply.” All promotion codes can only be used once. Check Chewy’s terms and conditions found on the email or mailer you received.

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