More Information

We believe that the beauty of fashion should be accessible to everyone, not just the privileged few. When the company was founded in 2012, we noticed that fashion companies had to choose between offering choice or reducing inventory pressure and waste. So, we set out to change that by leading the development of alternative processes and technologies to bring fashion into the future.
Our customers are at the core of our business model, driving our growth to a team of nearly 10,000 employees serving more than 150 countries within less than a decade. Our digital-first model meets customers where they are: on mobile devices, online and on social media. We have become one of the most popular shopping apps and continue to engage customers by providing multiple content streams directly within the SHEIN platform and delivering the best online shopping experience.
Consumers no longer follow a unified standard of what is considered "fashionable" or "beautiful". We believe that the clothes we wear reflect our personalities and we want to empower everyone to explore and express their individuality. To do this, SHEIN creates a wide range of options to fit any mood or occasion.
SHEIN’s mission is to serve as a leader in the industry and bring fashion into the modern era. We employ cutting-edge technologies and processes in our design and sourcing to stay well-informed of what is in-demand by consumers, produce goods in a timely manner and deliver the products quickly to anywhere in the world. By developing proprietary logistics and ecommerce technology, we are disrupting the fashion space and improving outcomes for manufacturers, suppliers and consumers.

The SHEIN FAQs

How to correctly use coupons on this website?
First, select the discount offer you want to use, and check whether the offer specifies a particular region, such as "DE" or "Australia." If a specific region is mentioned, it means the discount is only valid in that area. Coupons without a specific region noted are considered globally applicable.Next, click "Show Code" to access the coupon code page, copy the code, and then click on the offer details to be redirected to the brand's official website. Select the products or services you want to purchase, and paste the coupon code you copied earlier on the order confirmation page. If the order shows a specific discount amount, it means the coupon was applied successfully. Note that the location for entering the coupon code may vary slightly between brands.

Why do some coupon codes show as invalid?
There are many reasons why a coupon code might show as invalid. Brands often distribute coupon codes to multiple coupon sites, so it’s possible that the number of users has exceeded the brand’s limit, making the code invalid. Another reason could be that your geographical location is not included in the brand's designated discount regions. Be sure to check if the offer specifies a particular region. If no region is specified, the code is generally valid worldwide, but if your location falls outside the brand’s operational areas, the code may also be invalid.Therefore, try validating each discount offer multiple times at different times throughout the week to ensure you find one that works for you.

Do orders paid with a coupon enjoy the same return and exchange services?
Generally, merchants provide the same after-sales services regardless of whether a coupon was used for payment. However, be sure to check your order page for any specific notes or conditions.

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